Job Description

Job Description

We are seeking an Angus Property Administrator to join the team! The Angus Property Administrator is responsible for the administration, maintenance, and optimization of the Angus Anywhere work order management system.

Permanent Direct Hire

Pay $65-85k

Excellent benefits offered including medical, dental, 401k w/ match, PTO

Working in office

Property Administrator Responsibilities:

• Manage the daily operation of the Angus Work Order System, ensuring it is running smoothly and efficiently.
• Add, update, and maintain staff, tenant and vendor user profiles, permissions, and service categories.
• Monitor system performance and escalate technical issues to IT or Angus support as needed.
• Onboard new properties when needed
• Track and follow up on open requests to ensure timely completion and tenant satisfaction.
• Update work order statuses and maintain detailed service logs within the system.
• Training & Support: Provide training to new users (staff and tenants) on using the Angus platform.
• Serve as the primary point of contact for system-related questions or issues.
• Create user guides, training materials or quick-reference materials as needed.
• Reporting & Analytics: Generate regular and ad hoc reports on service request trends, completion times, and team performance.
• Assist in identifying recurring issues or inefficiencies through data analysis.
• Create Bulletins to be distributed by the Angus system.
• Provide management with insights to support preventive maintenance and operational improvements.
• Quality Control: Audit closed work orders to ensure proper documentation and resolution.
• Ensure service standards and response times meet internal benchmarks and tenant expectations.
• Support compliance with building operations protocols and service-level agreements.

Required Qualifications

High school diploma or GED required; Associate’s or Bachelor’s degree preferred.

Experience:

• 2+ years of experience in system administration
• Technical experience with the Angus Anywhere/Cloud platform highly preferred
• Strong knowledge of work order systems, preferably Angus
• Excellent organizational and communication skills
• Detail-oriented with a focus on accuracy and process improvement
• Proficient in Microsoft Office (Excel, Outlook, Word); familiarity with reporting tools is a plus

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